Shipping and delivery

A. Your Parcel

All delivery includes:

  • Handling fee
  • Packaging fee
  • Postage fees
  • Vat

Delivery option : Postage

  • We aims to delivery with in 2-3 working days.
  • Working days being Monday to Friday 08:00 to 17:00
  • Packages are generally dispatched within 1-2 days after receipt of payment has cleared.
  • Once the payment has been confirmed we will notify you of your tracking code.
  • You will be contacted by email or phone to collect your parcel.
  • Your parcel is posted to the Physical address you have chosen .(No PO Box )
  • Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
  • You will be asked to give some kind of identification when collecting your parcel.

Please note that Southern Soul is not liable for any loss, damage or theft of goods that are posted. Using Courier Guy to Courier your item is at your own risk. When receiving your parcel please make sure that it has not been tampered with.